Testimonials
The service you provided could not have been better. The promptness of your responses to our requests, the friendliness of yourself and your technicians, and expertise you all exhibited were exemplary. My wife and I also appreciate your "going the extra mile" in order to see that we were satisfied with the results. And, on top of all that, the deck and screened-in porch look beautiful. Thank you for the most pleasant business experience. We will certainly recommend Deck and Fence Renewal Systems to our friends and associates.
David Marcus, Ph.D.
Personal Letter
Greg was very responsive to my phone calls and very patient with my delay in making color choices, etc.. He was more than willing to make recommendations and to do the job the way I wanted it done. I was not in a hurry to have the work done, but he always kept me informed of when the workers would be there, etc. and very apologetic when the weather caused delays. Although the work wasn't as perfect as I had hoped - I expected the cracks to be filled in better with the Revive which Greg explained was due to the nature of the product and I had to ask for the spindles to be repainted in a few places (which was done quite willingly and without hesitation ), the deck looks so much better than it did. Greg was obviously doing everything he could to make me a happy customer!
Deborah R.
Angie's List
I have a deck that was in bad shape - mold, staining, some rot, multiple different stains and paints applied, etc. I'm not at all a novice at home repair and maintenance and I thought I had some pretty realistic expectations for what to expect in terms of results. The first guy to come pressure washed the deck. Very punctual and respectful. He gave a great explanation of what he was going to do, what I should expect, and how long it would take. He took a lot of care in protecting the inside and outside of my property as well. When he was finished the deck dried for a couple of days. A few days later I came home from work and the deck had been sealed. I was completely blow away at the job DRS did. Totally exceeded my expectations. Even color, perfect color, no blemishes, excellent cleanup, etc., etc. It honestly looks like I have a new deck.
Damian B.
Angie's List
It was incredible. They were timely and the attention to detail was incredible. The owner was truly dedicated to making sure I was 110% satisfied!!
Kim K.
Angie's List
They came around 830 am and were finishing by the time I got home from work. they took away the
trash and left everything nice when they left. the deck looks wonderful.
Beth J
Angie's List
It took them 6 days. Big job. They told me what time they were coming but also called each morning to let me know when they were 20 minutes out so I could bring in the dogs. They actually built a small temporary dog run so I could let the dogs out at night! 😊 They were pleasant and professional. And the fence looks GREAT!!