Testimonials
The service you provided could not have been better. The promptness of your responses to our requests, the friendliness of yourself and your technicians, and expertise you all exhibited were exemplary. My wife and I also appreciate your "going the extra mile" in order to see that we were satisfied with the results. And, on top of all that, the deck and screened-in porch look beautiful. Thank you for the most pleasant business experience. We will certainly recommend Deck and Fence Renewal Systems to our friends and associates.
David Marcus, Ph.D.
Personal Letter
Greg was very responsive to my phone calls and very patient with my delay in making color choices, etc.. He was more than willing to make recommendations and to do the job the way I wanted it done. I was not in a hurry to have the work done, but he always kept me informed of when the workers would be there, etc. and very apologetic when the weather caused delays. Although the work wasn't as perfect as I had hoped - I expected the cracks to be filled in better with the Revive which Greg explained was due to the nature of the product and I had to ask for the spindles to be repainted in a few places (which was done quite willingly and without hesitation ), the deck looks so much better than it did. Greg was obviously doing everything he could to make me a happy customer!
Deborah R.
Angie's List
I have a deck that was in bad shape - mold, staining, some rot, multiple different stains and paints applied, etc. I'm not at all a novice at home repair and maintenance and I thought I had some pretty realistic expectations for what to expect in terms of results. The first guy to come pressure washed the deck. Very punctual and respectful. He gave a great explanation of what he was going to do, what I should expect, and how long it would take. He took a lot of care in protecting the inside and outside of my property as well. When he was finished the deck dried for a couple of days. A few days later I came home from work and the deck had been sealed. I was completely blow away at the job DRS did. Totally exceeded my expectations. Even color, perfect color, no blemishes, excellent cleanup, etc., etc. It honestly looks like I have a new deck.
Damian B.
Angie's List
Called me the same day. Came out & gave me an estimate which I accepted. The work was completed in a timely manner. My deck looks brand new and is structurally sound (it had some issues). I would highly recommend them for any deck work/repair. The workers were courteous & cleaned up all debris after completion of work.
Wayne R.
Home Advisor
Worked primarily with Bob Perkins. He was professional and on time. 3 man crew did the job in a little over 2 days. Very happy with the work performed. They really made the process easy by pulling the permits and submitting the required documentation to the HOA. They also didn't require a survey and found property lines themselves. Would highly recommend.
Bryan W
Angie's List
The young man who did the power washing arrived on time on a Tuesday, and because our deck is 800 sq. feet, spent something over 2 hours getting it cleaned. We couldn't believe the difference when he was done - all the bench seats had been thoroughly washed, and all the green stuff that had been growing on the deck was completely gone! They had told us the deck would have to dry thoroughly for a couple of days, and of course it rained off and on for the rest of the week! From the following Sunday on, the weather was good, and on Wednesday, a week after the washing, they came back (we were gone at the time) and sealed the deck with a penetrating cedar oak natural sealer. The deck looks so nice, and we were VERY pleased with the job that was done.
We would recommend this company without reservation, and will definitely use them when the deck needs to be redone. Their Super Service Award is well deserved!