Testimonials
The service you provided could not have been better. The promptness of your responses to our requests, the friendliness of yourself and your technicians, and expertise you all exhibited were exemplary. My wife and I also appreciate your "going the extra mile" in order to see that we were satisfied with the results. And, on top of all that, the deck and screened-in porch look beautiful. Thank you for the most pleasant business experience. We will certainly recommend Deck and Fence Renewal Systems to our friends and associates.
David Marcus, Ph.D.
Personal Letter
Greg was very responsive to my phone calls and very patient with my delay in making color choices, etc.. He was more than willing to make recommendations and to do the job the way I wanted it done. I was not in a hurry to have the work done, but he always kept me informed of when the workers would be there, etc. and very apologetic when the weather caused delays. Although the work wasn't as perfect as I had hoped - I expected the cracks to be filled in better with the Revive which Greg explained was due to the nature of the product and I had to ask for the spindles to be repainted in a few places (which was done quite willingly and without hesitation ), the deck looks so much better than it did. Greg was obviously doing everything he could to make me a happy customer!
Deborah R.
Angie's List
From first contact to completion of the job, Deck & Fence Renewal Systems exceeded expectations. The company was responsive to my requests for an estimate, and was willing to work with me on pricing, The tone of all communications was respectful and even friendly, and the information provided was accurate and helpful. The company was particularly helpful when it came to considering different materials (I decided on a composite porch) and discussing possible project challenges. The work crew arrived on time and worked the entire day. They were friendly, discreet, and highly professional. They kept the site exceedingly clean. Most important, I am very satisfied with the new porch (and repaired pillars, railing, etc.), which looks and feels great. I've already recommended the company to friends, and would strongly recommend Greg Peters and his crew to anyone considering similar work. I plan to have the company complete other work on the property. Excellent experience overall.
Sean P.
Angie's List
I can't say enough good stuff about Rich and his whole Team. They were attentive, detail oriented, HONEST and affordable. I'm not one for writing reviews often but, this one I have been waiting to do for months! They built our 400 sq deck and it was a surprisingly headache-free process! They know exactly how to handle the permit office to make this an efficient and fast process. The deck is beautiful and previously, what I believed to be a simple design, was described to me as "impossible" THANK YOU RICH, BOB and CREW!!
Ashlyn B.
Better Business Bureau
It took them 6 days. Big job. They told me what time they were coming but also called each morning to let me know when they were 20 minutes out so I could bring in the dogs. They actually built a small temporary dog run so I could let the dogs out at night! 😊 They were pleasant and professional. And the fence looks GREAT!!
Beth J
Angie's List
On time, work done as promised. Good result.