Testimonials
The service you provided could not have been better. The promptness of your responses to our requests, the friendliness of yourself and your technicians, and expertise you all exhibited were exemplary. My wife and I also appreciate your "going the extra mile" in order to see that we were satisfied with the results. And, on top of all that, the deck and screened-in porch look beautiful. Thank you for the most pleasant business experience. We will certainly recommend Deck and Fence Renewal Systems to our friends and associates.
David Marcus, Ph.D.
Personal Letter
Greg was very responsive to my phone calls and very patient with my delay in making color choices, etc.. He was more than willing to make recommendations and to do the job the way I wanted it done. I was not in a hurry to have the work done, but he always kept me informed of when the workers would be there, etc. and very apologetic when the weather caused delays. Although the work wasn't as perfect as I had hoped - I expected the cracks to be filled in better with the Revive which Greg explained was due to the nature of the product and I had to ask for the spindles to be repainted in a few places (which was done quite willingly and without hesitation ), the deck looks so much better than it did. Greg was obviously doing everything he could to make me a happy customer!
Deborah R.
Angie's List
From first contact to completion of the job, Deck & Fence Renewal Systems exceeded expectations. The company was responsive to my requests for an estimate, and was willing to work with me on pricing, The tone of all communications was respectful and even friendly, and the information provided was accurate and helpful. The company was particularly helpful when it came to considering different materials (I decided on a composite porch) and discussing possible project challenges. The work crew arrived on time and worked the entire day. They were friendly, discreet, and highly professional. They kept the site exceedingly clean. Most important, I am very satisfied with the new porch (and repaired pillars, railing, etc.), which looks and feels great. I've already recommended the company to friends, and would strongly recommend Greg Peters and his crew to anyone considering similar work. I plan to have the company complete other work on the property. Excellent experience overall.
Sean P.
Angie's List
it looks great. They were very professional with attention to detail. They left no mess and were on time and worked until it was done. I have recommended them to others.
Wendy C
Angie's List
Excellent services provided including quick response, quick completion and high quality work. An estimate was provided the second day after initial contact and work began the following Monday. The work was completed in four days over one week--there were spring rains and a weekend. I believe the cost was justified by the extent of the work required, which took a two man crew four full days to complete and significant amount of materials. We also chose the highest quality paint. I especially want to commend the foreman for his suggestions to reinforce the deck and for his design of the new build...he made an effort to hear what I was requesting and made it happen! Thank you as well to Greg who was so quick to answer all questions by phone and email.
Vickie B.
Angie's List
I can't say enough good stuff about Rich and his whole Team. They were attentive, detail oriented, HONEST and affordable. I'm not one for writing reviews often but, this one I have been waiting to do for months! They built our 400 sq deck and it was a surprisingly headache-free process! They know exactly how to handle the permit office to make this an efficient and fast process. The deck is beautiful and previously, what I believed to be a simple design, was described to me as "impossible" THANK YOU RICH, BOB and CREW!!